Thank you for shopping at Club 5 Racing.
We aim to provide you with quality products and service at all times. However, if you have purchased an item from Club 5 Racing and believe it to be faulty, please reach out and we'll correct the error as soon as possible. We will also provide you a shipping label to ship the faulty item back and send the corrected one to you free of charge.
If you're not entirely satisfied with your product, we're here to help.
- For most new, unopened items, you may return it within 30 days of delivery for a full refund (return postage provided).
- If packages are opened and you'd like to return it, you may request for a refund within two weeks of delivery. However, return labels will not be provided.
- After the two week period, you may only request for a refund via store credit. Return label also not included.
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund much quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.